Using Frequency of Occurrence to Find Root Cause
Converting count (frequency of occurrence to percentage of production can help you prioritize where to start your investigation into the reasons for the nonconformance.
-
-
l CommunImportance of Technical Communication to Protect the Customer
When our client fails to ask us the proper questions, as technical professionals it is our duty to assure that the proper questions are brought up for consideration, our answers are clear and understood. protecting the customer from himself is part of our obligations to serve them and society as professionals.